If you use tiktok you get "addicted" but when you use netflix, it tells you what to watch next, Tinder is fun, you swipe left and right when it feels right, and Spotify just gets you.
Excellent article with simple down to earth advice for the traditional banks. I share your concern that despite having masses and masses of data about me they act as if they know very little about me. When applying for a mortgage from a bank where I have banked (and worked) for years they asked me more than once for my country of birth, date of birth, age next birthday, monthly income etc etc. They have such a long way to go and if greatest concern is that they change so very very slowly
It will be interesting to see the way this turn out to be, The hard part is that the bankers are leaving banks, they are going to build fintechs propositions.
Excellent article with simple down to earth advice for the traditional banks. I share your concern that despite having masses and masses of data about me they act as if they know very little about me. When applying for a mortgage from a bank where I have banked (and worked) for years they asked me more than once for my country of birth, date of birth, age next birthday, monthly income etc etc. They have such a long way to go and if greatest concern is that they change so very very slowly
It will be interesting to see the way this turn out to be, The hard part is that the bankers are leaving banks, they are going to build fintechs propositions.